FAQs
Welcome to our Frequently Asked Questions (FAQ) page! Whether you have questions about our products, services, policies, or any other aspect of our business, you may find the information you’re seeking right here.
Video Contents&Video Uploading
–Sure you can have as many as video contents,as loong as thet fit within your selected memory.We have different memory options like 256MB,512MB,1GB,2GB,4GB,8GB etc.
–You can specify the amount of storage needed.We cannot determine how much memory you will need until we’ve received and tested your video.
Here are memory capacity options for your reference.
• 256MB = 10-20 minutes of video
• 500 MB = 25-45 minutes of video
• 1G = 45- 1hr of video
• 2 G = 2 hrs. of video
• 4 G = 4 hrs. of video/ photos
• 8 G = 8 hrs. of video/ photos
• 16 G = 15-16 hrs. of video/ photos
–MP4,AVI are both available.
–Yes videos can easily be uploaded:
Connect the video brochure to your PC/Mac via the mini-usb cable and locate the “Video” folder.
If there are videos already on the brochure and you want to replace them with new ones, delete all the unwanted videos(PLEASE DO NOT DELETE THE “VIDEO” FOLDER) and upload your new videos and rename them in numerical order (01, 02…or A,B,C etc..). If you have multiple video buttons,the numbers will dictate which button each video will correlate with (i.e. 01 is button 1, 02 is button 2) and the order the videos are played in.
Battery information:
–Each video brochure can be connected to your computer and charged via a mini-usb cable that we will provide with free of charge.
–The standard battery life is 2 hours which can be upgraded to a maximum of 4 hours at an additional cost if required.
Artwork:
–We can provide free templates to your team to design, and if you are difficult for the artwork,our designer can help to complete for simple design since we are mainly manufacturer not a design or videograph company.
–Yes we can provide you some standard and also creative templates for you to design your artwork.
Production:
Step1.Tell us your demands,select the screen size and brochure style,we can send you our standard template/die-cut for you to design,or you can also create a own custom type to finish the artwork.
Step2.Send us the artwork,we will check the structure once again and send your final artwork proof.
Step3.Confim approve the artwork proof.
Step4.Then we send a PI invoice to check all the order details.
Step5.Start mass production.
Step6.Shiping the brochures.
–No we have no MOQ request for our clients but frankly speaking,the quantity less than 100 would be a little expensive.
–Production time:about 7~15 working days after your artwork approved.
If you are rush for the video productions,we can do to help.We will duscuss your timing requirements and arrange the production in advance.
Shipping time for delivery time:about 4~6 days based on different country.
Payment:
T/T,PayPal,etc.